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Financial Policy

Client Payments

Effective Date: May 25, 2026 Last Updated: May 25, 2026

Welcome to DemiWoods LLC (“Company,” “DemiWoods LLC,” “we,” “our,” or “us”).

This Client Payments Policy (“Policy”) governs all payments, billing arrangements, refunds, cancellations, scheduling, project scope limitations, subscriptions, and service-related financial matters associated with DemiWoods LLC services.

By purchasing, scheduling, requesting, or using any service offered by DemiWoods LLC, clients acknowledge and agree to this Policy.

This Policy is intended to combine and address: Payment terms, Refund policies, Cancellation policies, Service delivery terms, Scheduling and booking terms, Subscription terms, Chargeback protections, Late payment policies, and Project scope limitations.

📑 On This Page

1. Scope of Policy 2. Payment Obligations 3. Accepted Payment Methods 4. Deposits & Advance Payments 5. Invoicing & Payment Deadlines 6. Late Fees & Collection Costs 7. Refund Policy 8. Cancellation Policy 9. Scheduling & Booking Terms 10. Project Scope Limitations 11. Revision Limitations 12. Client Responsibilities 13. Subscription & Recurring Services 14. Service Suspension & Termination 15. Chargeback & Payment Dispute Protection 16. Digital Service Delivery Disclaimer 17. No Guarantees 18. Limitation of Liability 19. Arbitration & Dispute Resolution 20. Governing Law 21. Policy Updates 22. Contact Information

1. Scope of Policy

This Policy applies to all:

  • Prospective clients
  • Existing clients
  • Service inquiries
  • Consultations
  • Bookings
  • Digital services
  • Support services
  • Recurring services
  • Project-based services
  • Administrative services

Separate written agreements may impose additional terms.

In the event of conflict, signed written agreements control over this website Policy.

2. Payment Obligations

Clients agree to:

  • Pay all invoices in full
  • Provide accurate billing information
  • Maintain valid payment methods
  • Pay all applicable fees, taxes, and processing charges
  • Comply with agreed payment schedules

Payment obligations are binding once:

  • Services are scheduled,
  • Work has commenced,
  • A proposal is accepted,
  • An invoice is issued, or
  • A booking is confirmed.

Failure to make timely payment may result in service delays, suspension, or termination.

3. Accepted Payment Methods

Payments may be processed through approved third-party providers including:

  • Stripe
  • QuickBooks

DemiWoods LLC reserves the right to:

  • Refuse certain payment methods
  • Require verified billing information
  • Reject suspicious transactions
  • Suspend services pending payment verification

Clients authorize DemiWoods LLC and its payment processors to charge approved payment methods for authorized transactions.

4. Deposits & Advance Payments

DemiWoods LLC may require:

  • Non-refundable deposits
  • Advance retainers
  • Partial upfront payments
  • Full prepayment for certain services

Unless otherwise stated in writing:

  • Deposits are non-refundable
  • Administrative fees are non-refundable
  • Time reserved for clients is billable once scheduled

Deposits compensate the Company for:

  • Scheduling commitments
  • Administrative preparation
  • Resource allocation
  • Operational costs
  • Opportunity costs associated with reserved service time

5. Invoicing & Payment Deadlines

Invoices are due according to the terms stated on the invoice or written agreement.

Unless otherwise specified:

  • Payment is due immediately upon receipt
  • Outstanding balances become delinquent after 7 calendar days

DemiWoods LLC reserves the right to:

  • Pause work on overdue accounts
  • Withhold deliverables
  • Refuse future scheduling
  • Cancel active projects
  • Apply late fees
  • Refer accounts for collection

6. Late Fees & Collection Costs

Overdue balances may incur:

  • Late fees
  • Interest charges
  • Administrative collection costs

Unless prohibited by law, delinquent balances may accrue interest at:

  • 1.5% per month, or
  • The maximum rate permitted by applicable law, whichever is lower.

Clients agree to reimburse DemiWoods LLC for:

  • Collection costs
  • Chargeback fees
  • Legal fees
  • Arbitration costs
  • Administrative recovery expenses

where permitted by law.

7. Refund Policy

Due to the nature of professional, administrative, consulting, compliance, staffing, documentation, and digital services:

General Rule

All payments are final and non-refundable unless otherwise required by law or expressly approved in writing by DemiWoods LLC.

Refunds are generally not available for:

  • Completed work
  • Partially completed work
  • Reserved time
  • Consultation services
  • Administrative services
  • Digital services
  • Scheduling commitments
  • Missed appointments
  • Client delays
  • Client non-responsiveness
  • Dissatisfaction based on subjective expectations

No Guarantee of Outcomes

Refund eligibility is not based on:

  • Business outcomes
  • Tax outcomes
  • Government decisions
  • Filing approvals
  • Financial performance
  • Staffing outcomes
  • Regulatory decisions

Discretionary Exceptions

Any refund granted:

  • Is discretionary
  • Does not waive future enforcement rights
  • Does not create ongoing refund obligations

8. Cancellation Policy

Clients requesting cancellation must provide written notice.

Unless otherwise agreed in writing:

  • Cancellations do not guarantee refunds
  • Deposits remain non-refundable
  • Administrative fees remain non-refundable

Scheduled Appointments

Failure to attend scheduled consultations, meetings, or service appointments may result in:

  • Forfeiture of fees paid
  • Rescheduling fees
  • Cancellation charges

DemiWoods LLC reserves the right to cancel or reschedule appointments due to:

  • Operational requirements
  • Emergencies
  • Technical issues
  • Staff availability
  • Security concerns

9. Scheduling & Booking Terms

Scheduling services may occur through third-party platforms including Calendly.

Appointment requests do not guarantee:

  • Service acceptance
  • Availability
  • Immediate response
  • Project approval

Clients are responsible for:

  • Providing accurate scheduling information
  • Attending appointments timely
  • Confirming applicable time zones
  • Maintaining working communication channels

DemiWoods LLC is not responsible for:

  • Third-party scheduling platform outages
  • Calendar synchronization failures
  • Technical booking errors outside Company control

10. Project Scope Limitations

All services are limited to the specific scope agreed upon by DemiWoods LLC.

Unless expressly included in writing:

  • Additional requests are billable
  • Expanded work requires approval
  • Scope changes may increase pricing and timelines

DemiWoods LLC reserves the right to:

  • Refuse out-of-scope requests
  • Requote modified projects
  • Suspend work pending approval
  • Limit revisions

Verbal discussions, informal communications, or assumptions do not modify agreed scope unless confirmed in writing by the Company.

11. Revision Limitations

Unless otherwise stated in writing:

  • Revisions are limited and discretionary
  • Excessive revisions may incur additional charges
  • Repeated changes may extend timelines

DemiWoods LLC reserves the right to determine whether requested changes constitute:

  • Clarifications,
  • Minor revisions, or
  • New billable work.

12. Client Responsibilities

Clients remain solely responsible for:

  • Providing accurate information
  • Reviewing deliverables
  • Responding timely
  • Approving submissions
  • Maintaining legal compliance
  • Meeting external deadlines

DemiWoods LLC is not liable for:

  • Delays caused by client inaction
  • Inaccurate client-provided information
  • Missed deadlines caused by clients
  • Government processing delays
  • Third-party platform failures

13. Subscription & Recurring Services

Where recurring or subscription-based services are offered:

  • Billing may recur automatically according to agreed terms
  • Clients authorize recurring charges where applicable
  • Cancellation requests must be submitted before the next billing cycle

DemiWoods LLC reserves the right to:

  • Modify subscription pricing
  • Adjust service structures
  • Suspend recurring services for nonpayment

No prorated refunds are guaranteed unless required by law.

14. Service Suspension & Termination

DemiWoods LLC reserves the right to suspend, refuse, or terminate services for:

  • Nonpayment
  • Chargebacks
  • Fraud concerns
  • Harassment or abusive conduct
  • Security concerns
  • Non-cooperation
  • Repeated delays
  • Misuse of services
  • Violation of Company policies

Service suspension does not waive payment obligations.

15. Chargeback & Payment Dispute Protection

Clients agree not to initiate improper chargebacks or payment disputes.

Before initiating disputes with financial institutions, clients agree to first contact: support@dwoodsllc.com

Improper or fraudulent chargebacks may result in:

  • Immediate service termination
  • Permanent refusal of future services
  • Collection actions
  • Legal claims for damages
  • Recovery of chargeback fees and administrative costs

DemiWoods LLC reserves all rights to provide:

  • Contracts
  • Communications
  • Time records
  • Deliverables
  • Scheduling records
  • Usage evidence
  • Policy acknowledgments

to financial institutions or legal authorities in defense of payment disputes.

16. Digital Service Delivery Disclaimer

Many services are delivered electronically through:

  • Email
  • Cloud platforms
  • Scheduling systems
  • Digital communications
  • Third-party software

Clients acknowledge that:

  • Electronic systems may experience delays or interruptions
  • Delivery timing may vary
  • Internet and software failures may occur

DemiWoods LLC disclaims liability for:

  • Third-party outages
  • Transmission failures
  • Spam filtering issues
  • Client-side technical problems
  • Delays outside Company control

17. No Guarantees

Payments compensate DemiWoods LLC for:

  • Professional time
  • Administrative efforts
  • Operational resources
  • Service availability

Payments do not guarantee:

  • Specific business results
  • Government approvals
  • Tax outcomes
  • Financial outcomes
  • Compliance status
  • Staffing outcomes
  • Revenue generation
  • Operational success

18. Limitation of Liability

To the fullest extent permitted by law, DemiWoods LLC shall not be liable for:

  • Indirect damages
  • Consequential damages
  • Lost profits
  • Lost opportunities
  • Tax penalties
  • Regulatory fines
  • Delayed filings
  • Service interruptions
  • Technology failures
  • Third-party platform issues

Maximum liability, if imposed, shall not exceed the amount actually paid to DemiWoods LLC for the specific disputed service.

19. Arbitration & Dispute Resolution

Any dispute relating to:

  • Payments
  • Refunds
  • Services
  • Scheduling
  • Deliverables
  • Billing
  • Chargebacks

shall be resolved exclusively through binding confidential arbitration in Dallas County, Texas.

Users waive:

  • Jury trial rights
  • Participation in class actions
  • Collective proceedings

All claims must be brought individually.

DemiWoods LLC reserves the right to pursue injunctive relief or debt collection remedies where permitted by law.

20. Governing Law

This Policy shall be governed by the laws of the State of Texas and applicable United States law.

21. Policy Updates

DemiWoods LLC reserves the right to modify this Policy at any time without prior notice.

Updated versions become effective immediately upon posting to the website.

Continued use of services constitutes acceptance of revised terms.

22. Contact Information

DemiWoods LLC
Website: dwoodsllc.com
Email: support@dwoodsllc.com
Phone: 1-469-712-5666