Data Privacy

Welcome to DemiWoods LLC (“Company,” “DemiWoods LLC,” “we,” “our,” or “us”). This Data Privacy Policy (“Policy”) explains how we collect, use, disclose, protect, retain, and process information through our website, services, communications, scheduling systems, and related technologies.

By accessing or using our website, services, forms, scheduling systems, or communications, you acknowledge that you have read, understood, and agreed to this Policy and consent to the collection and use of information as described herein.

This Policy is intended to combine and address: Privacy practices, Cookie and tracking disclosures, Data protection and cybersecurity standards, Data retention practices, Breach notification procedures, GDPR-related disclosures, CCPA/CPRA disclosures, and Third-party integrations and analytics disclosures.

1. Company Information

Company Name: DemiWoods LLC

Website: dwoodsllc.com

Email: support@dwoodsllc.com

Phone: 1-469-712-5666

Jurisdiction: Dallas, Texas, USA

No physical office address is publicly displayed for privacy and operational security reasons.

2. Scope of This Policy

This Policy applies to: Website visitors, Clients, Prospective clients, Vendors, Contractors, Individuals communicating with us electronically, Users interacting with our scheduling systems, analytics tools, forms, or third-party integrations.

This Policy applies only to information collected through our website, digital communications, and related services and does not apply to third-party websites or platforms not controlled by DemiWoods LLC.

3. Information We Collect

A. Personal Information

• Full name
• Email address
• Phone number
• Mailing address
• Business information
• Scheduling details
• Communication records
• Payment-related information
• Government-issued identification information when necessary for lawful services
• Tax and compliance documentation submitted voluntarily by clients

B. Technical & Device Information

• IP address
• Browser type
• Device identifiers
• Operating system
• Access times
• Referring URLs
• Session activity
• Website interaction data

C. Cookies & Tracking Technologies

We may use: Cookies, Pixels, Session tracking, Analytics technologies, Website performance tools, Security monitoring technologies.

These technologies help us: Improve website functionality, Analyze traffic, Enhance security, Detect abuse or fraud, Improve user experience, Measure marketing and engagement performance.

4. How We Collect Information

Information may be collected through: Website forms, Appointment scheduling systems, Email communications, Phone communications, Analytics platforms, Cookies and tracking technologies, Payment processing systems, Voluntary client submissions, Third-party integrations.

Our scheduling services may redirect users to third-party systems including Calendly. Use of those services is governed by their respective policies and terms.

5. How We Use Information

We may use collected information to: Provide requested services, Respond to inquiries, Schedule consultations, Deliver support services, Process payments, Improve website performance, Monitor website usage, Detect fraud, abuse, or unauthorized access, Maintain operational security, Comply with legal obligations, Enforce our policies and agreements, Protect our legal rights and business interests.

We reserve the right to use anonymized or aggregated information for lawful operational, analytical, business, or statistical purposes.

6. Legal Bases for Processing (GDPR)

Where applicable under international privacy laws including the GDPR, we may process information based on: User consent, Contractual necessity, Legal obligations, Legitimate business interests, Protection against fraud, abuse, or cybersecurity threats.

Users accessing our services from outside the United States acknowledge that information may be transferred to and processed in the United States where privacy laws may differ from those in their jurisdiction.

7. CCPA/CPRA Privacy Rights

If applicable under California law, eligible California residents may have rights to: Know what personal information is collected, Request deletion of certain information, Request correction of inaccurate information, Request access to collected information, Limit certain uses of sensitive personal information, Opt out of certain data-sharing practices where legally applicable.

DemiWoods LLC does not sell personal information in the traditional commercial sense. However, certain analytics or advertising technologies may constitute “sharing” under applicable California law.

To exercise applicable privacy rights, contact: support@dwoodsllc.com. We reserve the right to verify identity before processing requests.

8. Cookies & Analytics Policy

Our website may use analytics and tracking tools including: Google Analytics, Scheduling integrations, Security monitoring technologies, Performance and functionality tools.

These tools may collect: Device information, Website interactions, Referral information, Usage patterns.

Users may disable cookies through browser settings; however, portions of the website may not function properly if cookies are disabled.

By continuing to use the website, users consent to our use of cookies and related technologies as described in this Policy.

9. Third-Party Services & Integrations

We may use third-party providers including but not limited to: Stripe, QuickBooks, Calendly, Google Analytics.

Third-party providers operate independently and maintain their own terms, privacy policies, and security practices. DemiWoods LLC is not responsible for the privacy, security, availability, accuracy, or practices of third-party platforms, systems, software, or services.

Users acknowledge that interactions with third-party systems occur at their own discretion and risk.

10. Payment & Financial Information

Payment transactions may be processed through secure third-party payment processors. DemiWoods LLC does not guarantee that electronic transmissions or payment systems are completely secure or uninterrupted.

Users are responsible for ensuring the accuracy of submitted payment information.

We reserve the right to suspend or refuse services associated with suspected fraud, unauthorized activity, disputed transactions, or chargeback abuse.

11. Data Protection & Cybersecurity

DemiWoods LLC implements commercially reasonable administrative, technical, and organizational safeguards designed to help protect information against: Unauthorized access, Loss, Misuse, Alteration, Disclosure, Cybersecurity threats.

Security measures may include: Access controls, Secure third-party systems, Limited administrative access, Monitoring technologies, Encryption where commercially reasonable, Vendor risk management practices.

However, no method of electronic transmission, cloud storage, or cybersecurity protection is completely secure. Users acknowledge and accept that all online activity carries inherent cybersecurity risks.

DemiWoods LLC disclaims liability for: Cyberattacks, Data interception, Malware, Service interruptions, Unauthorized access, System failures, Third-party breaches, Internet infrastructure failures except where liability cannot legally be excluded.

12. Confidential & Sensitive Information

Users should avoid transmitting highly sensitive information unless specifically requested and legally necessary.

DemiWoods LLC reserves the right to refuse, delete, quarantine, or securely dispose of information that: Creates unreasonable security risks, Violates law or regulation, Exceeds operational requirements, Contains malicious code or unauthorized materials.

13. Data Retention Policy

We retain information only for as long as reasonably necessary to: Provide services, Maintain business records, Meet legal obligations, Resolve disputes, Enforce agreements, Protect business interests.

Retention periods may vary depending on: Legal requirements, Tax obligations, Compliance requirements, Operational necessity, Security considerations.

We reserve the right to retain certain information where reasonably necessary for: Fraud prevention, Legal defense, Regulatory compliance, Business continuity, Audit purposes.

14. Breach Notification

In the event of a confirmed data breach involving personal information where notification is legally required, DemiWoods LLC may provide notice through: Email, Website notification, Direct communication, Other legally permitted methods.

We reserve the right to investigate, contain, remediate, delay, or limit disclosures as permitted by law and consistent with law enforcement or cybersecurity guidance.

Notification timing may vary depending on: Scope of incident, Legal obligations, Security investigations, Regulatory requirements.

15. International Users

Our services are operated from the United States.

Users accessing the website from outside the United States acknowledge and consent to the transfer, storage, and processing of information within the United States and other jurisdictions where service providers operate.

Users are responsible for ensuring their own compliance with local laws applicable to their use of the website or services.

16. Children’s Privacy

Our services are not directed to individuals under the age of 18.

We do not knowingly collect personal information from minors. If we become aware that information from a minor has been submitted without appropriate authorization, we reserve the right to delete such information.

17. User Rights & Choices

Subject to applicable law, users may: Request access to certain information, Request correction of inaccurate information, Request deletion of eligible information, Withdraw consent where applicable, Object to certain processing activities.

Requests may be submitted to: support@dwoodsllc.com

We reserve the right to: Verify identity, Decline requests where legally permitted, Retain information where necessary for lawful business purposes.

18. Limitation of Liability

To the fullest extent permitted by law, DemiWoods LLC disclaims liability for: Unauthorized access to information, Cybersecurity incidents, Data loss, Service interruptions, Third-party software failures, Website downtime, Transmission errors, Delayed communications, Reliance on website availability or functionality.

Users agree that use of the website and related systems occurs entirely at their own risk.

Under no circumstances shall DemiWoods LLC be liable for indirect, incidental, consequential, special, punitive, or exemplary damages arising from: Website use, Data processing, Cybersecurity events, Third-party systems, Scheduling platforms, Electronic communications, Service interruptions.

Any maximum liability, where legally imposed, shall be limited to the amount paid directly to DemiWoods LLC for the applicable service giving rise to the claim.

19. Arbitration & Dispute Resolution

Any dispute arising from this Policy or use of the website shall be resolved through binding confidential arbitration in Dallas County, Texas, except where prohibited by law.

Users waive: Jury trial rights, Participation in class actions, Collective legal proceedings.

All claims must be brought individually.

DemiWoods LLC reserves the right to seek injunctive or equitable relief in any court of competent jurisdiction for protection of intellectual property, confidential information, security interests, or unauthorized website use.

20. Policy Updates

DemiWoods LLC reserves the right to modify, update, or replace this Policy at any time without prior notice.

Updated versions become effective immediately upon posting unless otherwise stated.

Continued use of the website after updates constitutes acceptance of the revised Policy.

21. Contact Information

For questions regarding this Policy or privacy-related matters, contact:

DemiWoods LLC
Website: dwoodsllc.com
Email: support@dwoodsllc.com
Phone: 1-469-712-5666